How to place a COD order?

How to place a COD order?

Indian customers prefer Cash on Delivery or the COD option over prepaid due to its convenience. As a result, COD Orders contribute to more than 70% of online orders, making it crucial for a business to offer the same on their store. This guide will walk you through the process of placing a COD order for your customers on Printrove

Requirements to place a COD order

There are 2 requirements at Printrove to successfully place a COD order on the Merchant Panel.
  1. Upgrade to the Business Plan

The option of placing COD orders for your customer, including multiple other features, is only available for Business Plan users.
You can refer to the following article to know the various features available with the Business Plan and the steps to upgrade. What are the benefits of the Business Plan?
  1. Verified Bank details

You are required to register your bank details on the Merchant Panel by heading over to Settings> Bank and waiting for them to be verified automatically through our system. It takes around 5-6 hours at the max to get the bank details verified.

You can refer to the following article to understand how you can get your bank details verified if you face any delays. How to verify my Bank Details?
 

You will be able to place a COD order with Printrove only if your bank details are verified since the COD Remittance is processed in your registered bank account only.
You can refer to the following article to understand how the COD Remittance is processed. How does Cash on Delivery Remittance Work?

How to place a COD order?

Once the above requirements are fulfilled, the COD option is automatically enabled for your Printrove Account, allowing you to either manually place the order or confirm the store order on the Merchant Panel.
You can refer to the following article to manage store orders, prepaid & COD, on the Merchant Panel. How to automatically place your store orders on Printrove?

To place a COD order manually, you can follow the steps as guided below.

Step 1: Customise the product by uploading the design as usual and click on Proceed to Shipping.
You can refer to the following article for the detailed steps involved in placing an order manually. How to place a Sample Order? 
Step 2: On the shipping page, add all the required customer details and select the checkbox for Collect Cash on delivery for this order as shown in the image below.
This will mark the payment mode of the order as COD. You can verify the same by heading over to the order page once the order has been placed successfully and check the Shipping Mode under Order Information as observed in the image below.



Be careful when selecting the payment mode of the order since it cannot be edited after it has passed QC.

Once the order has been placed, you can communicate the timelines associated with delivering the order to the customer.

    • Related Articles

    • How to place a Sample Order?

      Placing a sample order is a crucial step in deciding your POD partner. We highly recommended ordering a sample before starting since you get to experience what your customers will be experiencing when you place an order with us. We suggest placing a ...
    • Can I Place Orders for Plain Products?

      You can place orders for plain products with Printrove. Learn everything there is to know about ordering plain apparel by reading on. Please note that this is applicable for Apparel products only. How to Place Orders for Plain Products? You can place ...
    • How to create an order through the Printrove Product Library?

      A quicker way to place orders manually is through the Product Library. If your products have already been created in the Product Library, you can manually place an order in 6 simple steps. Follow the steps below to reduce the manual process of ...
    • How to edit an order on Printrove?

      An order at Printrove includes two segments that can be edited after it has been placed; Product & Shipping details. Follow the steps below to update your order on Printrove. How to edit a product in the order? You can edit a product in the order in ...
    • How does Cash on Delivery Remittance Work?

      Learn how the remittance (retail price) for your Cash on Delivery (COD) orders is transferred to your account. For better clarity, navigate to the Billing > Remittances Section on your panel. Remittance Statuses After your COD order is delivered to ...