So you have got your first order in your store, and wondering how to confirm these orders? You've come to the right place!
In this article, you will learn how to place your Store Orders and automate your Order Placement process.
Confirming your Orders on Printrove
By default settings, all your orders are pulled to the Unconfirmed Tab in your Manage Orders Page.
These orders can be confirmed by following the below steps:-
Step 2: Go to the Manage Orders Page and click on "Unconfirmed"
Step 3: Click on the "Confirm order" icon under the Actions Tab.
Step 4: You can then see the order details along with the customer's address and contact details. You can go ahead and upload the invoice if needed, and finally click on "Place Order" to confirm the order.
There you go! You've now confirmed your Store Order.
You will now see this order in the "Confirmed" Tab on your Manage Orders Page. We would then take your order into processing and ship it to your customer based on our current timelines.
Pulling your Store Orders Manually
By default settings, Printrove automatically pulls all your store orders. However, if you're still unable to see your store orders in your Printrove Panel, you can manually pull those orders in just two simple steps.
Step 2: Go to the Manage Orders Page and click on "Sync Store Orders"
Done! All your store orders will now be fetched in your Printrove Panel.
Depending upon the number of orders in your store, it can take up to 30 minutes for the process to be completed.
Place Prepaid Orders Automatically without Manual Confirmation
To avoid the hassle of manually confirming the store orders, you can even automate the Order Placement process of prepaid orders in a few simple clicks.
Step 2: From your Printrove Dashboard, hover to the left and click on "Store"
Step 3: Enable the "Place prepaid orders automatically without manual confirmation" toggle and click on "Save Changes" to ensure a smooth automation process. Now you needn't confirm each prepaid order manually, woohoo!
By enabling the above settings, you are agreeing to automate the fulfillment process by automatic deduction of your Printrove Credits.
If you have insufficient credits in your Printrove Account, all the orders will be stored in the "Unconfirmed" Tab, until you recharge and confirm them manually.
Order Status Showing Error or Unsynced?
In your Unconfirmed Tab, if your order status shows as unsynced or an error, this means that your order is missing some important data that is necessary to confirm the order.
You can troubleshoot them easily by yourself. Click here
to learn how to solve them.