How to perform a Hard Reset for your Shopify Store?

How to perform a Hard Reset for your Shopify Store?

If you're facing order sync issues between Shopify and the Printrove Merchant Panel, a hard reset can help. Follow these steps to uninstall, disconnect, and reconnect your store.

Uninstall Printrove from Your Shopify Store

Step 1: In your Shopify store admin, head over to "Apps" and click on the horizontal arrow.


Step 2: Click on "Apps and Sales Channel Settings".


Step 3: Click on the "Ellipsis Menu (Three Dots)" beside Printrove.


Step 4: Click on "Uninstall"

 

Disconnect Your Store from the Printrove Merchant Panel


Step 5: Head over to the Printrove Merchant Panel, and go to Store Settings by clicking on "Store" from the Main Menu.


Step 6: Click on "Disconnect"


Reinstall and Reconnect Your Shopify Store


Step 7: Once the store has been disconnected, click on "Connect" for Shopify on the same page.



Step 8: This will open the Shopify App store. Click on "Install" for the Printrove App.


Step 9: As soon as the installation is complete, the Merchant Panel will open again with the following notification. 


Verify the Connection

Step 10: Check if the store has been successfully connected and if the orders are now getting pulled.

If the issue persists, feel free to contact Printrove Support for further assistance.

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