Printrove | FAQ | Knowledge Base

FAQ
How long do I have to submit a claim for a replacement?
All requests regarding the product/orders have to be raised within 7 days of delivery with proper images of the product along with its packaging.
Can I change my bank account details after it gets verified?
You can raise a request to mark your merchant account unverified to update new bank details by dropping an email to support@printrove.com.
Do you have free sample designs I can use?
We don't have free sample designs. However, you can read this article to understand how you can source designs for your store for free or hire a designer.
What is the color format and resolution for a design file?
Make sure all design files are in the RGB format as CMYK format is not supported. PNG file format is only for t-shirts. Upload JPEG for all other products. Maximum File Size: 16MB Maximum Design Dimension: 5000px
Where can I get the Product description for my store?
You can use the product descriptions from our product pages for your store. However, we would recommend writing an unique description for your store.
What're the printing areas for T-shirts and Hoodies?
We print both on the front and back. The pricing shall remain the same for both.
Can I download a list of all Printrove’s products?
You can find the excel file here. Please scroll down to find it towards the end.
How to get bulk order quotations?
You can drop an email at support@printrove.com with your requirements to get a discounted custom quote.

FAQ