What does the estimated delivery date mean in the tracking link?

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• Can I change the delivery date for my order?

  You can only change the delivery date of your shipment in case it is undelivered due to some reason. Also, it cannot be assured if the delivery will be made on the requested date.

• What is a Non Delivery Report?

  NDR or Non-Delivery Report is raised when an order is marked as undelivered by the courier partners due to the following reasons. Customer not contactable Incomplete address COD amount not ready Future delivery requested by the customer Self-pickup ...

• How does Cash on Delivery Remittance Work?

  Learn how the remittance (retail price) for your Cash on Delivery (COD) orders is transferred to your account. For better clarity, navigate to the Billing > Remittances Section on your panel. Remittance Statuses After your COD order is delivered to ...

• What does undelivered 1st attempt mean in shipping and what action should I take on it?

  When the order is out for delivery for the first time and is not delivered to the customer for any of the reasons below, it is marked as undelivered 1st attempt. In such cases, the customer receives a mail with the re-attempt link in which they must ...

• What are the delivery timelines?

  We print and pack your orders on demand within 2 to 4 business days at regular times. Additionally, our shipping partners take 2 to 5 days to deliver the orders based on the location of the customer. Therefore, the total turnaround time for your ...