How can I expedite the processing of an order with Rush service?
In this article we're going to give you a small gist on our newly introduced service called "Rush orders".
What is 'Rush' service?
Rush is an additional service provided by Printrove to speed up the usual dispatching time. As of now, the rush service is only applicable to apparel products at 65 rupees per product.
How does 'Rush' work?
Rush orders are usually filtered by the operations team during the first half of the day i.e between 10 am - 12 pm. All orders that are marked "Rush" shall be shipped in 24 to 48 working hours.
Please also note that this is subject to the order passing the quality check, and if it fails the quality check, the order shall be shipped the following day since it has to be reprinted.
When do you mark an order as 'Rush'?
"Rush" is a service that is offered by Printrove, so the order is only marked rush when it is in our warehouse. Once the order leaves the warehouse and is handed over the courier company, the courier company then follows its own guidelines and timelines.
The most ideal time to mark an order as 'Rush' would be when the order is in the 'Received' Stage. Because from the received stage right until the Shipped stage the order would be rushed. So the 65 rupees you pay would be utilized to its fullest.
While you can also mark a product as 'Rush' when it's in the processing stage it will have a much lesser impact.
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