Order life-cycle and statuses
Once you place an order, it is visible in under Orders > Manage Orders. A list of orders is displayed with their current status. These are the following statuses your order might be in
1. Received - The order has been received successfully by Printrove.
2. Processing - The order is under processing and cannot be deleted.
4. Product has been printed and awaiting QC - The product is printed and is waiting for quality check
5. Product has passed the quality check and ready to be packed
6. Order packed and is ready to be dispatched
7. Shipped - The order has been shipped and the tracking number is updated.
Place a Sample Order
In this article, we're going to cover how to place a manual order on Printrove. Ordering a sample is highly recommended before you start selling to your customers. You get to experience what your customers are going to experience when you place an ...
Proof of Delivery | Order status shows delivered but the customer has not received the order
Hello Merchpreneur! Have you been facing an issue where your order status shows delivered but your customer seems to not have received the order? If yes, then you are at the right place. In this article, we would be addressing how to deal with such ...
Fulfill a Shopify order
This article explains how you can fulfill an order that you have received on your store. Steps to Fulfill Shopify Order On your Printrove Merchant Panel go to Orders > Store Orders Click on the Pull Shopify Orders button This will pull all your ...
Fulfill a WooCommerce order
This article explains how you can fulfill an order that you have received on your store. Steps to Fulfill WooCommerce Order On your Printrove Merchant Panel go to Orders > Store Orders Click on the Pull WooCommerce Orders button This will pull all ...
Managing Courier Return Orders - How to Reship Single and Multiple Orders ?
In this article, we're going to learn about managing your returned orders and how to reship multiple orders to a single address. What is a Courier Return Order? An order is marked as RTO (Returned to Origin) when the courier executive couldn't ...