Can I change the delivery date for my order?
You can only change the delivery date of your shipment in case it is undelivered due to some reason. Also, it cannot be assured if the delivery will be made on the requested date.
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What does the estimated delivery date mean in the tracking link?
The expected delivery date is the tentative date by which your order will reach your customer's doorstep.
How does Cash on Delivery Remittance Work?
Hi there! In this article, we would learn about how the remittance (retail price) for all your COD orders is transferred to your account. Before we begin, you can head over to the Billing > Remittances Section on your panel for better clarity. So ...
What is a Non Delivery Report?
NDR or Non-Delivery Report is raised when an order is marked as undelivered by the courier partners due to the following reasons. Customer not contactable Incomplete address COD amount not ready Future delivery requested by the customer Self-pickup ...
How to change my registered email address?
Change your Registered Email Address in 5 easy steps. Step 1: Log in to your Merchant Panel. Step 2: Head over to Settings. Step 3: Under Profile, click on Change Email. Step 4: Add your new email address and click on Update. Please ensure the ...
How can I expedite the processing of an order with Rush service?
Our Current dispatch timelines are 2-3 working days, subject to QC. However, to meet your urgent fulfillment needs, Printrove offers a Rush service that expedites the processing of orders. Read on to know more. The Rush service does not include ...