I'm happy to announce that we have launched a new feature to manage the returned orders. Once an order has been returned to our factory, it is added to the Orders > Manage Returns Page.
You can now reship an order to a new address using the Reship button.
Once you click on the Reship button, a pop up opens up where you can enter the new details including the reference number, retail price, shipping address and mode of shipping.
Once the details are entered, you can make the payment using the available credits and confirm the order.